Terms of Service
These terms are an agreement between you and TurningMatter (a DBA of Colossus Rentals LLC) (“we”, “us”) for using RoStack: the desktop app, the Roblox Studio plugin, this website and the AI service behind them. By creating an account or using RoStack you agree to them. If you don’t agree, don’t use RoStack.
1. Your account
You sign in with your Roblox account. We receive your Roblox user ID, username, display name and avatar; we never see your Roblox password.
You must be at least 13 years old to use RoStack. If you are under 18 (or the age of majority where you live), a parent or guardian must agree to these terms and make any purchases for you.
Keep your devices secure. You’re responsible for activity on your account, including anything the RoStack app does on a computer you signed in on. You can sign devices out at any time on your account page.
2. Roblox
RoStack is an independent product. It is not made, endorsed or sponsored by Roblox Corporation. “Roblox” and “Roblox Studio” are trademarks of Roblox Corporation.
Your use of Roblox and Roblox Studio stays subject to Roblox’s own terms and community standards. Don’t use RoStack to make anything those rules forbid.
3. Subscription
RoStack requires a paid subscription. It renews automatically each billing period at the price shown when you subscribe, until you cancel. There are two plans, described on the Pricing page:
- Connect includes the app and works with your own AI provider (section 5). It doesn’t include monthly credits or the option to buy credits.
- Pro includes everything in Connect, plus a set amount of monthly credits and the option to buy credit packs.
- You can switch plans from Billing. An upgrade to Pro takes effect right away and is charged for the rest of the current period. A move from Pro to Connect takes effect at the end of the period you’ve paid for.
- You can cancel at any time from Billing. Cancelling stops the next renewal; you keep access until the end of the period you’ve paid for.
- We don’t give refunds for partial periods, except where the law requires it.
- If a payment fails, we may pause access until it succeeds.
- We may change the price with at least 30 days’ notice. A new price applies from your next renewal after the notice.
4. Credits
AI features run on RoStack credits, unless you use your own provider key (section 5). Credits come in two kinds:
- Monthly credits come with Pro each billing period. Unused monthly credits expire at the end of that period, or when you leave Pro, and don’t carry over.
- Purchased credits are sold to Pro subscribers in packs at 100 credits per US dollar; larger packs may include bonus credits, as shown when you buy.
Monthly credits are used before purchased credits.
- Each AI reply uses credits based on the model and the amount of work involved. The app shows how many credits each reply used, and your account page lists every charge. Different models use credits at different rates, and we may change those rates; a change applies only to replies made after it.
- Credits have no cash value, can’t be transferred or exchanged for money, and are non-refundable except where the law requires it. Purchased credits don’t expire while your account is open.
- Credits can only be used while your subscription is active. Purchased credits keep working if you move to Connect, until they run out.
- A reply that’s already running may take your balance slightly below zero; that amount is taken from your next pack.
5. Using your own AI key
You can connect your own key from an AI provider instead of buying credit. Requests then go from the app straight to that provider, under your agreement with them, and they bill you directly. We aren’t responsible for their service, charges or how they handle your data.
6. Your games and content
Your places, scripts, assets and anything RoStack creates for you are yours, as far as we’re concerned. We don’t claim ownership of them, and we don’t use them to train AI models.
To work, RoStack sends what you type, the parts of your game it needs, and screenshots you choose to share to the AI provider that answers the request (see the Privacy Policy).
Make sure you have the rights to anything you give RoStack, such as scripts or images from someone else.
7. AI makes mistakes
RoStack changes your places in Roblox Studio at your direction. AI output can be wrong, incomplete, insecure or break your game. Review what it does before you publish.
- History and undo are tools to help you recover, not a guarantee. Keep your own backups of places that matter, and save them in Studio.
- RoStack may run code and playtests in Studio, and, if you allow it, send mouse and keyboard input to Studio during a playtest.
- You’re responsible for the games you publish, including following Roblox’s rules.
8. Acceptable use
Don’t:
- Break the law, or Roblox’s terms or community standards, with RoStack.
- Make content that sexualizes minors, harasses people, promotes violence or hate, or scams players.
- Share your account, resell access to RoStack or its AI service, or use it to power another product.
- Try to get around billing, limits or security, or interfere with the service.
- Copy, decompile or reverse engineer RoStack, except where the law allows it.
We may suspend or close accounts that break these rules. Where it’s fair to, we’ll tell you first.
9. Services we rely on
RoStack uses third-party services, including Roblox (sign-in), Stripe (payments) and AI providers. Their outages or changes can affect RoStack. We aren’t responsible for third-party services, but we’ll do our best to keep RoStack working.
10. Changes and availability
We’re improving RoStack all the time, so features may change or be removed. We don’t promise it will always be available or free of bugs. Some app updates may be required to keep using the service.
11. Ending this agreement
You can stop using RoStack and cancel your subscription at any time, and ask us to delete your account (see the Privacy Policy). We may suspend or end your access if you break these terms or if we stop offering RoStack. If we stop offering RoStack for reasons other than your breach, we’ll refund unused paid credits.
12. Disclaimer
RoStack is provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties, including merchantability, fitness for a particular purpose and non-infringement.
13. Limitation of liability
To the extent the law allows, we aren’t liable for indirect, incidental, special or consequential damages, or for lost data, profits or revenue, including lost game progress or places. Our total liability for any claim about RoStack is limited to the amount you paid us in the 12 months before the claim.
Some places don’t allow these limits, so they may not apply to you. Nothing here limits rights you have as a consumer that can’t be waived.
14. Governing law
These terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-law rules. Disputes go to the state or federal courts located in Texas, unless the law where you live gives you the right to bring a claim there.
15. Changes to these terms
We may update these terms. If a change matters, we’ll tell you in the app, on the website or by email (if you’ve given us one) before it takes effect. Continuing to use RoStack after that means you accept the new terms.
16. Contact
Questions about these terms: [email protected]. Help with the app: [email protected].